Last updated: 2026 4, 1

1. Introduction

Lizze Business (hereinafter referred to as "we") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please read and understand this Privacy Policy carefully before using our services.

2. Information Collection

We may collect the following types of information:

Personally Identifiable Information: Name, Email Address, Phone Number
Company Information: Company Name, Registered Address, Business Nature
Contact Log: Inquiry Details, Communication Records
Technical Data: IP Address, Browser Type, Accessed Page

3. Information Usage

We use the information we collect for the following purposes:

Provide, maintain, and improve our services
Handle your inquiries and requests
Send you service-related notifications and updates
Customer Support
Detect, prevent, and resolve technical issues

4. Information Sharing

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

With your explicit consent
Partner with service providers (e.g., payment processing, data analytics)
Comply with legal obligations or respond to legal proceedings
Protect our rights, property, or safety

5. Data Security

Encrypted Protection

Encrypt data transmission using SSL/TLS

Access Control

Strict internal access control

Security Monitoring

24/7 Security Monitoring and Threat Detection

6. Cookie Usage

We use cookies to enhance your experience.

Cookies are small files stored on your device to remember your preferences, analyze website traffic, and provide personalized content. You can control cookie usage through your browser settings, but disabling cookies may affect the proper functioning of certain features.

7. Your Rights

Under applicable data protection laws, you have the following rights:

Access Request: Request access to your personal information we hold
Right to Rectification: Request correction of inaccurate personal information
Right to Erasure: Request deletion of your personal information
Restrict processing: Request to restrict processing of your personal information
Data Portability: Request Transfer of Your Personal Information
Right to object: Object to processing of your personal information

8. Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. The specific retention period varies depending on the type of information and its intended use. For example:

Consultation records: retained for 3 years after service completion
Customer Account Information: Retained for 2 years after account activation and deactivation
Marketing Communications: Until You Unsubscribe

9. Children's Privacy

Our services are not directed at children under 18 years of age. We do not intentionally collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it immediately.

10. Policy Update

We may update this Privacy Policy from time to time. Updated policies will be posted on the website and include a "Last Updated" date at the top of the page. We recommend that you review this policy regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us via the following methods:

Email:privacy@shize.hk

Phone:+86 13435608004

Address:Zhonghuan CBD

By continuing to use our services, you agree to the data processing practices described in this Privacy Policy.